
One of the things I like the most about South Florida is the international aspect that is a part of our community.
I am both Irish and Italian and my grandparents came to America from Italy and lived in New York, but they never learned English. The letters and cards were always in Italian (yes in the days I was growing up communication was by letters and cards not emails). So much has changed but speaking English has not.
I recently had some credit card fraud and unfortunately my credit card company uses a phone service outside of this country.
I had to ask the customer service representative so many times to repeat himself slowly so I could in-terpret what he was saying. It took so long for me to understand, I have to wonder what savings they have enjoyed using foreigners.
This is one specific example, but I am sure we all have dozens of situations we experienced like this.
Combine this with the dozens of unwanted solicitation calls we receive from call centers that are also out of the county and it is extremely frustrating. I have been called so many versions of Roberta from very heavy accented callers that it is indeed pathetic.
Should American-owned companies employ Americans first?
The unemployment rate is unchanged at 4.3 percent in April, and the number of unemployed people changed little at 7.4 million people. But only about 1.7 million of them are currently receiving state or federal Unemployment Insurance benefits. Other unemployed Americans instead rely on broader means-tested or safety-net government programs. The remaining unemployed Americans rely on various other federal and state govern-ment programs to meet basic needs. This is a strong available workforce available to American companies and will not only provide better service to customers but also assist in reducing taxpayer debt.
The bottom line is how can our voices be heard?